Instructor Profile

Motivating and inspiring employees is challenging enough. When employees are difficult, the task becomes even more difficult. They may be invaluable, but they make your job a living nightmare. They're unapproachable and not fully committed. And you're well aware that they're capable of so much more.

How can you elicit the best performance from a "problem" employee? Is something you're doing (or not doing) exacerbating the problem? Is there a quick fix? Managing and Motivating the Most Challenging Employee Profiles is a Webinar designed to help you investigate the root causes of negative attitudes or behavior. It provides you with powerful insight and tips for starting a conversation and turning things around.

Enroll now and discover how to get challenging employees back on track while also supporting the team, the organization, and their own careers.

Everything DiSC® is a personal development learning experience that measures an individual’s preferences and tendencies based on the DiSC® model. This simple yet powerful model describes four basic styles: D, i, S, & C, and serves as the foundation for the Everything DiSC® Application Suite. Additionally, Participants that complete a personal assessment receive additional personalized insights that deepen their understanding of self and others, making workplace interactions more enjoyable and effective. The result is a more engaged and collaborative workforce that can spark meaningful cultural improvement in your organization.

No matter what industry you are in, managing others has key components to be aware of to successfully navigate your role.  This course will help attendants gain a better understanding of human resource management.  You will explore how to best develop your team.  

You will walk away with a better understanding of human resource compliance items.  As you navigate through the course content, you will also be able to determine what leadership style works best for you and your team.

By exploring personality types, we can funnel them from basic groups into more specific and individualized descriptions. It begins with understanding ourselves better, recognizing the four basic types of people, diving deeper into their personality types, and finally, exploring ways to better deal with difficult people and work together more effectively, efficiently, and harmoniously. This topic is designed to offer tools for better understanding of self, others, and how to improve relations. Much of the content is designed around DISC personality principals.  

You hire rockstars, but they show up to work as anything but! How do you motivate your employees from the start, and then retain your top talent? This is one of the most important objectives, yet one of the very difficult tasks.

Key components to achieving this goal include:
1) proper mindset 
2) communications 
3) consistency 
4) commitment

This course explores how human nature follows a hierarchy of needs, how every person is unique with different motivational buttons, and what areas to focus on to achieve great overall results in motivating each of your individual employees. It requires getting to know your employees, determining and communicating desired outcomes, and then providing appealing BRUHA regularly. When you use the BRUHA approach, watch the sparks ignite inspiration, enthusiasm, and productivity.

PowerPoint instructor-led presentation includes lectures, audience participation, and key takeaway action plans.

There are situations in everyone’s career and personal life in which speaking in public is required. It may be to a large crowd or a small group of two or three. Not every personality feels at ease with this ‘opportunity’. Improving your public speaking skills through proper preparations, body language awareness, and vocal expression will produce greater self-confidence, effective audience influence, and improved relations. Let your voice be heard, and remembered, by speaking out.

Public speaking is a soft skill that necessitates strong communication skills, enthusiasm, and the ability to engage an audience. It is essential not only for public speaking and speeches, but also for professional presentations, training events, and motivational speaking. Consultants, trainers, managers, clergy, sales representatives, and teachers, for example, all have reasons to speak in public from time to time.

Employers value dynamic and well-prepared speakers, and having this skill set can even help you land leadership positions and important roles.

No matter what you call them, performance reviews cause stress to everyone! Supervisors, employees, and human resources tend to dread that time of year when these appraisals are conducted. Some organizations have just given up and stopped conducting them. 

Although these can be time consuming, frustrating, irritating, angering, and many other adjectives, they also can be positive tools that can shape future decisions and motivate staff. Discover Reasons Why Performance Reviews are Important. Explore Alternative Formats. Determine What Option Works Best for Your Organization. Review Supervisor Training Tips.

Behaviors like gossip, stonewalling, belittling, passive aggressiveness, finger-pointing, and hypercriticism are causing unhealthy, unhappy, and unproductive work environments and proving costly to organizations. According to CPP, Inc., conflicts in the workplace cost American businesses billions of dollars. For example, one increased expense is paid leave. Their research found that 25% of workers admitted that conflicts have caused them to call in sick to work at least once.

On top of affecting workers negatively, conflicts also cause managers to spend countless hours dealing with them. The Washington Business Journal calculated that managers spend an average of 25-40% of their time dealing with workplace conflict. Doing the math, for a 40-hour-a-week schedule, that is 43-69 hours per month. Wow!

Conflict comes in many shapes and sizes.  It can be between you and another, between two of your employees or co-workers, or even involving customers and outside individuals.  You will benefit by gaining a general knowledge of hot to spot conflict brewing, how to best nip it in the bud, and what to do if it gets out of hand.