Call us: +1-855-202-3299
Email: [email protected]
Speaker: Dayna J Reum
Speaker Designation: Director of Payroll Operations at Ann & Robert Lurie Children’s Hospital of Chicago
Learn to create and write complete process documentation and identify areas of improvement.
Payroll has always been complicated due to compliance issues, and with the addition of technology, payroll processes have become more involved. This has put payroll professionals in a position to get stuck in the 'get the payroll out' each week rut. This topic will help you create and write complete process documentation that would allow any associate in your department to do all processes if necessary. During this course, we will also review ways to identify process improvement while documenting your processes.
Payroll is no exception to the influence of technology. Payroll departments everywhere are being tasked to do more payroll tasks with fewer resources and by leveraging the power of technology. Today, the day-to-day payroll tasks are getting taken care of with greater ease. Better documented processes are required and expected from payroll professionals so new employees can be trained or backup employees can have the tools to keep processes going when subject matter experts are out of the office. A well-documented process is instrumental in the continued improvement of processes.
This webinar will provide you with the tools to create an effectively functional document process and as well as help to evaluate whether the documentation can be used for process improvements in the future as well. This webinar will give you access to a basic template for writing procedures. It will also help you learn what tools to use to determine proper documentation. It will teach you how to collect metrics and benchmark your documented processes. This session will show you why process documentation is the first step in process improvement.
This webinar will provide valuable insights to:
Dayna currently is the director of payroll operations at a major medical center in Chicago and has been heavily involved in the payroll field for more than 20 years. She started as a payroll clerk at a small Tucson company but moved on to be a payroll team leader at Honeywell Inc. During her time at Honeywell Inc., she obtained her FPC (Fundamental Payroll Certification) through the American Payroll Association. Dayna has also received several merit awards for customer service acquisitions, and divestiture.
Dayna is no stranger to teaching; she has taught at the Metro Phoenix American Payroll Association meetings and at the Arizona State Payroll Conference. Topics include Payroll Basics, Global/Cultural Awareness, Immigration Basics for the Payroll Professional, Multi-State and Local Taxation and Quality Control for Payroll, and international and Canadian payroll.
She also serves on the National American Payroll Association the National Strategic Leadership Task Force, Government Affairs Task Force (PA Local tax subcommittee), and received a citation of merit for her service along with being a gold pin member of the APA. Dayna is also a CPP (Certified Payroll Professional) through the APA certified in HR hiring and firing practices and is a Six-Sigma Greenbelt.
