Instructor Profile

High performing teams are the backbones of any company. As Patrick Lencioni, author of The Five Dysfunctions of a Team, states “Teamwork is the last untapped resource.” Teams are a powerful tool for achieving business success. Teams can also be dysfunctional, causing the team to fail in the end. Understanding the difficulties of teamwork and learning how to manage the inevitable dysfunction that comes with the team dynamic is a valuable skill.

This webinar will identify the five team dysfunctions: lack of trust, fear of conflict, lack of commitment, avoidance of accountability, and lack of attention to results, as well as the five keys to overcoming dysfunction. Each of the five dysfunctions has its own set of challenges to overcome. While the members of the "team" may have good intentions, working together to achieve a unified goal is not accomplished by simply identifying as a "team," but rather by developing a team.

You will learn how to build consensus amongst your team. Teams often struggle to resolve conflict effectively and as a result, conflict gets swept under the rug or becomes toxic over time. Through identification of the dysfunctional attributes of a team, managers can learn how to overcome these dysfunctions and build a team that is powerful and successful.