Reducing Human Error for Floor Supervisors

OVERVIEW

Supervision plays a crucial role in Human Error Reduction and Control. Critical Factors like preparation, planning, scheduling, and communication, among many others, will be discussed as part of this webinar.

People make mistakes because they can; our systems allow it. To work with these challenges, it is essential to understand human behaviors and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and fixed.

This course offers practical approaches for supervision on the floor, strategies to get your group in sync, and approach issues in GMP-related environments by using a specific methodology to correct, prevent and avoid the re-occurrence of these issues.

WHY SHOULD YOU ATTEND?

This training would provide tools that can be implemented and used after this event. This includes practical tools. We will discuss why supervision is so important in reducing and preventing human error.

Supervision approaches near root causes and root cause for supervision-related errors and will address the main five elements to assure an error-free environment.

LEARNING OBJECTIVES

Understand human error: factors and causes
Understand the importance of supervision in creating a highly reliable group for both regulatory and business compliance
Discuss issues related to supervision and how to avoid traps that will allow errors to occur
Identify Root Causes and CAPA associated with supervision
Learn how to measure human error rates in your department and keep track of metrics
Identify what I can do to support human reliability at the site

AREAS COVERED

Background on Human Error Phenomena
What is Human Error
Importance of Human Error Prevention/reduction
Supervision and human error
Facts about human error caused by supervisors and how to avoid it
When is operator error the Root Cause?
How is Human Error controlled by supervision?
Common mistakes: Memory failures, Overconfidence, Visual Detection, and Vigilance Effectiveness and how supervision can help improve these
Types of error
Human error rates and measurement
Trending and tracking
Prediction
CAPA effectiveness

WHO WILL BENEFIT?

GMP-regulated manufacturing facilities including pharma medical devices, biologics, food and nutrition, and any other organization that has employees executing activities in which they can make mistakes.

Supervisors, Managers, and Directors
Operations
Manufacturing
Plant Engineering
QA/QC staff
Process excellence/improvement professionals
Industrial/Process Engineers
Compliance Officers
Regulatory/legislative Affairs Professionals
General/Corporate Counsel

Purchase options

Option	Price
Recorded Link Only	$299
Recorded USB Only	$349
Corporate Recording (Upto 10 Attendees)	$599

*Training USB will be shipped within 7-10 working days. *Buy Now Pay Later option is available in the payment cart page.
*In case you're unable to attend the live session, we'll make sure you receive the recording promptly.

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Customer support

Email: [email protected]

Call: +1-855-202-3299

Ginette Collazo, Ph. D

CEO, Human Error Solutions

About speaker

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with more than 20 years of experience specializing in Engineering Psychology and Human Reliability. These disciplines study the interaction between human behavior and productivity. She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.

In 2009, Dr. Collazo established Human Error Solutions (HES), a US-based boutique consulting firm. She has positioned herself as one of the few Human Error Reduction Experts worldwide. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. Furthermore, this scientific method has been applied in critical quality situations and workplace accidents. As a GMP expert also has a Keynote Speaker at significant events around the world.

Ginette Collazo, Ph. D., is the author of several books, “Human Error: Root Cause Determination Model” and “Mission Matters: World Leading Entrepreneurs Reveal their Top Tips to Success.” Also, she is the host of The Power of Why Podcast. A show about human behavior in the workplace and critical thinking.

FDAnews has called her a “veteran of helping drug, biologic and device firms reduce manufacturing errors,” and the Caribbean Business describes her as “ the missing link in modern business.” Today her Error Reduction System has been implemented in all types of industries worldwide.