Dealing with the Disruptive Practitioner in a Legally Compliant Manner

Disruptive activity by practitioners in the hospital takes many forms. When it happens, it is important that the hospital and/or the medical staff take appropriate steps to see that it does not affect patient care or disrupt operations.
This session will explain how a hospital medical staff should deal with the practitioner who is disruptive of hospital operations. It will discuss disruptive practitioner policies a hospital should have in place and practical tips to correct or terminate the disruptive activity.

Disciplinary policies are progressive. A progressive policy applies increasingly more severe sanctions to additional incidents of bad behavior. Without documentation of past performance, when future incidents occur, it is difficult to justify more severe sanctions.
The session will provide an overview of how a hospital medical staff should deal with the practitioner who is disruptive of hospital operations, in a legally compliant manner. You will learn how to deal with the disruptive individual and the situation from the very beginning to the point where it becomes necessary to terminate the practitioner’s privileges and medical staff membership. You will learn what steps to take along the way, both to attempt to correct the disruptive relationship and to build a case that supports taking an adverse action.

• Disruptive practitioner policies.
• Corrective action procedures.
• What constitutes disruptive behaviour.
• Do not condone the problem until it gets to a point where it can no longer be ignored.
• Steps the hospital and/or the medical staff should take to see that the disruptive activity does not affect patient care or disrupt operations

This session is designed for hospital executives, physicians who serve on peer review committees and other healthcare providers who participate in physician professional review activities.

• Hospital executives
• Medical staff officers
• Physicians who serve on peer review committees
• Medical staff support staff
• Attorneys representing medical staff
• Safety Director
• Wellness program instructors
• Wellness program director and manager
• Wellness Committee members